Problem with your order?

We CAN HELP!

FAQ

Questions & Their Answers

Items ship in 4-7 business days. Please check your email for tracking information. Please add an addional 5-7 days for international orders.

All sales are FINAL. Please use a sizing guide to make the correct sizing selections.

Issue with your order? Wrong item, size sent or defect in the product? Please use form or contact support for an immediate solution.

Please see our privacy policy to learn more about how your information is collected and processed.

Need help navigating our site? Please see our accessibility page for more information.

Order SUPPORT FORM

For immediate support with your order please use the form below. 

Please upload an image of the item.

The Official Jazz Fest Merchandise Portal is brought to you by
Next Week Productions | Merchandising Service

For additional support contact us at:
 support@nxtwkprod.com